Dr. Adel Sadek graduated from the Faculty of Pharmacy (Egypt 1986) and then he obtained an Executive Management Diploma (Cairo 2002), an Executive MBA (France 2008) and International Certified Trainer (Cairo 2010).

Dr. Adel occupied a lot of pharmaceutical positions such as Medical Representatives, Sales Supervisor, Deputy Promotional Manager, Regional Sales Manager, Sales and Marketing Director, and Field Force Outsourcing Manager.

Dr. Adel directed his career to the field of training and he became the General Manager of MERL Training Centre. He has an average of 600 working hours per year represented in Service Excellence, Customer Relationship Management, Assertive Communication Skills, Tele Sales, etc. covering Egypt and all Middle Eastern regions including Lebanon, Syria, Algeria and the Gulf Area.


Dr. Mustafa Refaat graduated from the faculty of pharmacy (Egypt 1982). Later Dr. Mustafa received a master of business administration (France 2008) and the certified international trainer (ACAC 2010).

Dr. Mustafa has occupied a lot of pharmaceutical positions, including Field Force Sales Manager.

Dr. Mustafa directed his experience to the field of soft skills training. He reached the position of Training Manager Consultant, and then Training Manager at MERL Training Centre covering Egypt and all Middle East countries. He averages 500 training hours per year in Egypt and abroad in countries including Saudi Arabia & Syria.


Dr. Alaa Tawfik has obtained a B.SC in Anatomy and Physiology (Alexandria University 1984), a M.B.B.Ch. Medical Bachelor (Alexandria University 1986), a M.B.A Master of Business Administration (Major Marketing) (American City University 1997), Membership in both American and Canadian Training Institutes of NLP, Associate level trainer certification (Certified Trainer) {American And Canadian Training Institute Of NLP Neuro–Linguistic Programming} (1998) and a Ph.D. in International Business (2002).

Dr. Alaa has occupied a lot of positions including Uro-surgeon, Medical Representative, Product Specialist, Product Manager and then Senior PM (Head of Anti-invectives Line), Group Products Manager – Deputy Marketing Manager (Member of the Management Steering Committee), Training & Human Resources Development Manager, and Founder & GM and Sales &Marketing Manager.

In the field of training he is working as an Instructor at American City University and the New York Institute of Technology for graduate & undergraduate programs, MERL Training Centre with an average of 320 training hours per year in Egypt and Middle East regions including KSA, Africa and Nigeria.


Dr. Baha’a Elshawady graduated from the Faculty of pharmacy (Cairo 1986) and then he obtained a MINI MPA (Cairo 2010).

Dr. Baha’a has occupied a lot of pharmaceutical positions such as Tender & Hospitals Business unit Director, Operation Director, FMCG Manager, Sales Representative and General Manager.

As for the field of training, he is working with MERL training centre delivering many topics including Merchandising and Field Business Management with an average of 580 training hours per year in Egypt and Middle Eastern countries including KSA.


Scot R. Scobee, SPHR, Assistant Director, Management Development Institute, Missouri State University

Scot is a seasoned business administration and human resource professional with over 20 years experience with a special emphasis in compensation, performance management, conflict resolution, strategic planning, workers' compensation, safety and training and development. Scot has held upper management positions with profit and non-profit organizations in manufacturing, hospitality and charitable giving.

Scot is an enthusiastic trainer able to deliver high impact training to front-line, mid and senior level employees. He has designed and delivered multiple management and safety programs resulting in cost reduction and performance improvement success across several disciplines including orientation programs, performance management, effective interviewing, employment law and supervision. Scot has a special aptitude in synthesizing complex employment law situations and implementing effective strategies that work.

Scot holds a B.S. degree in Human Resource Management from Missouri State University.



Glenn Pace, MBA and SPHR is an instructor for the Management Development Institute, and instructs academic classes for the College of Business at Missouri State University, the largest College of Business in the state of Missouri. Having been associated with the University since 1977, Glenn currently teaches Human Resources, Labor Relations, Operations Management, Strategic Management and International Management in the MBA program.

Glenn received a BS in Management from Missouri State, an MBA from the University of Missouri, and has completed Ph.D. hours at the University of Arkansas. During his MBA, he also completed a dual course of study in University of Missouri's School of Law.    

With over 27 years experience, Glenn has established an outstanding reputation for delivering high quality and fun professional development training. His extensive Human Resources, Legal and Management background allows him to provide the practical, up-to-date information, tools and techniques that can be applied immediately in the workplace. Glenn's work experience includes 13 years with Zenith Electronics Corporation both in the US and Mexico and most recently as Director of Personnel for the Springfield Public School system.

He has earned the certification of Senior Professional in Human Resources from the Society for Human Resources Management (SHRM).

A plaque presented to Glenn Pace, May 17, 2002 was inscribed with the following message:

 "In sincere appreciation of your extensive knowledge and dedication to Management Development.  Your presentation style coupled with both interactive and textbook teaching has enhanced us as individuals as well as professionals."

The plaque was presented from the Kansas City Human Resources Certificate Spring 2002 class.


Dale McCoy is a Training & Organization Development Practitioner, specializing in human performance improvement and leadership cultivation through learning and development strategies that yield measurable, data-driven, client-specific business results.

After managing a multi-million dollar retail sales operation in Los Angeles, CA for eight years, Dale gained extensive experience as a Human Resources Development Specialist with MCI Telecommunications, and as Manager of Training & Development with UnitedHealthcare Operations.

Before launching his independent practice in July, 2001, Dale was Professional Services Manager of Training Development for Ineto, Inc., a web-based customer relations technology solution company headquartered in Austin, Texas.

Dale is a certified Zenger-Miller Master Trainer and a certified facilitator of Stephen Covey's Seven Habits of Highly Effective People.  He is certified by the Consulting Psychologists Press to administer the Myers-Briggs Type Indicator, and by Personnel Decisions International (PDI), to administer the 360-degree Profiler.

Dale is a graduate of Drury University in Springfield, MO, and has a Master of Science degree in Education & Online Teaching and Learning from California State University East Bay.

Dale is a member of the American Society of Training & Development, as well as the Society of Human Res


John Fleming is the founder of Enterprise Productivity Consulting.  He has been involved in the design and implementation of lean enterprise solutions for the past 22 years.  He received his training in lean, in the U.S. and Japan, as a result of learning through the GM/Toyota Joint Venture in Fremont, California and by working with the founders of Shingijutsu, experts in the Toyota Production System.  John started at General Motors where he was part of the GM Production System team and led the first GM plant team to incorporate Toyota’s lean principles.

John held numerous positions for General Motors and has spent the last 17 years with United Technologies Corporation, in the Pratt & Whitney, Transport Air Conditioning Carrier and Otis Elevators.  Holding various operations and management positions with UTC, he provided lean training and workshops in all seven divisions of UTC worldwide.

John holds a BGS from Wayne State University, Industrial Engineering/Work Methods-GMI and his MBA from Indiana Wesleyan University.


Tim Scott is currently a Professor Emeritus of Management in the College of Business at Minnesota State University, Mankato, Minnesota. Tim is the co-author of a number of other simulations including Threshold Competitor, Threshold Entrepreneur, and Merlin. His current research and publications are in the area of business ethics and using simulation games in teaching and training. He has experience as a trainer and facilitator in corporate management training and development programs. He currently teaches the undergraduate capstone course, and MBA Strategic Management. Tim received his Bachelor of Science in Business, Master of Business Administration, and Ph.D. in Management from the University of Minnesota.

John Kaliski is currently a Professor of Management in the College of Business at Minnesota State University, Mankato, Minnesota teaching Management Information Systems and Entrepreneurship courses.

John co-founded Anlon Systems,Inc. in late 1996 and served as Chief Technology Officer in the company. John oversaw the technical direction and development of the Anlon's products. His responsibilities included the product architecture meeting functional requirements as defined in the product strategy and plan. It was John's responsibility to ensure that the Anlon products had world class security, scalability, integration openness to enterprise backbone systems, and ability to migrate to new release in a predictable, repeatable process.

John is recognized as a pioneer in instructional information systems and has published and presented his research at such prestigious venues as EDUCASE, AACSB, Academy of Management, SIAM, Management Science, Mathematical Programming, and INFORMS.

John received his Bachelor of Science from Bradley University, his MS from the University of Utah, Ph.D. in Management Information Systems and Mathematics from the University of Iowa and Post Doctoral work at the University of Delft in the Netherlands.


Phil Anderson is a Professor of Management at the University of St. Thomas, teaching strategic planning and organizational behavior in both the undergraduate and MBA programs. Phil also taught for four years, including one year on a Fulbright Scholars Fellowship, at University College in Cork (UCC), Ireland. He has published over 40 articles in the areas of educational pedagogy and learning, intercultural development resulting from study abroad programs, small business growth, quality systems (with special focus on the ISO 9000 International Quality Standard), and determinants of ethical behavior.

Phil is the co-author of a number of other simulations including Threshold Competitor, Threshold Entrepreneur, and Merlin. Before joining the University of St. Thomas, Dr. Anderson was a manager with the Univac Corporation, and taught at the University of Minnesota and at Bowling Green State University in Bowling Green, Ohio. Phil received his Bachelor of Science in Business, Master of Business Administration, and Ph.D. in Management from the University of Minnesota. He has also been active in several professional associations, including the Association for Business Simulation and Experiential Learning, where he has served on the board of directors.