Certified Public Manager® Program 

For city, county, state and federal managers

About the Program

The Certified Public Manager® designation is recognized in over 40 states and the District of Columbia as being the premier designation for governmental managers. The Management Development Institute (MDI), College of Business Administration, is working in partnership with the Masters in Public Administration (MPA), College of Humanities and Public Affairs at Missouri State University and the Office of Admin­istration, Division of Personnel to deliver the CPM program in Missouri. 

The program is designed to comply with the guidelines and standards established by the National Certified Public Manager® consortium and its curriculum requirements. (www.cpmconsortium.org) 

CPM Program Objectives

1.Provide a foundation of knowledge and skills in manage­ment practices for managers at all levels of government 

2.Offer opportunities for professional and personal growth for the public-sector employees 

3.Foster effective management practices in government organizations

CPM Program Topics

•Public Service 101

•Team Building

•The Foundation of Leadership

•Motivation and Ownership

•Managing Different Generations

•Problem Solving and Decision Making

•Organizational Culture In the Public Sector

•History and Culture of Politics in Missouri

•Strategic Visioning

•Policy Analysis

•Legal Issues for Public Managers

•Public Personnel Management

•Financial Management & Budgeting

•Intergovernmental Relations

•Safety and Security in the Public Sector

•Organizational Change

Management Academy Program Schedule
The Management Academy is an interactive program that features planning exercises and action learning simulations to gain new insights and develop real strategies for improving supervision and management skills. The key program components include learning modules, assessment instruments and application exercises all lead by expert MDI faculty. Each participant will develop an action plan to ensure they are increasing the transfer of knowledge to their workplace.

Day Topics Duration
Day One Moving from Supervisor to Leader Change Leadership Strategies 7.0
Day Two Making Teams Effective Aspects of Negotiation & Bargaining Strategies 7.0
Day Three Effective Delegation & Conducting Effective Meetings Managing Multiple Projects 7.0
Day Four Continuous Improvement Realities Maintaining a Safe Work Environment Situational Leadership® 7.0
Day Five Understanding the New Emerging Workforce Effective Managerial Communication 7.0
Day Six Interpersonal Relationship Building Understanding the Impact of Change 7.0
Day seven Coaching for Improved Performance The Effect of Micromanagement on the Workplace Problem Solving Skills 7.0
Day Eight Performance Management & Successful Conflict Resolution Ethical Issues in the Workplace 7.0
- - total hours 56